Privacy Policy

1. Introduction

This Privacy Policy describes how ETS DISKABEL s.a. ("Diskabel", "we", "us", "our") collects, uses, and protects personal information obtained through the website https://diskabel.be (the "Website").

Our Website serves as an informational platform about our company and activities. It does not process online orders or payments. The only personal data collected are those voluntarily submitted through our contact form or when reaching out to us via email or phone.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Belgian data protection laws.

By using our Website and submitting your information, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal information is:

ETS DISKABEL s.a.
Rue Henri Chomé 52
1030 Brussels, Belgium
VAT: BE 0436874241
Phone: +32 2 705 35 04
Emails:

• Administrative: admin@diskabel.eu
• General inquiries: info@diskabel.be

For privacy-related matters, you may contact us at admin@diskabel.eu.

3. Personal Data We Collect

We collect and process only the personal data that you voluntarily provide through the contact form or direct communication with us.

3.1. Information You Provide

When submitting a message through the contact form, you may provide:

• Your name
• Your email address
• Your phone number (optional)
• The content of your message or inquiry

3.2. Automatically Collected Data

When visiting our Website, certain technical data may be collected automatically for security and functionality purposes:

• IP address
• Browser type and version
• Date and time of access
• Device and operating system information

We do not use this data to personally identify visitors and we do not combine it with other sources of information.

4. Purpose of Data Processing

We process your personal information exclusively for the following purposes:

1. To respond to your inquiries or requests submitted through the contact form or email.
2. To communicate with you regarding your question, partnership, or business proposal.
3. To maintain the security and functionality of our Website.
4. To comply with applicable legal obligations, if required (e.g., record-keeping, data protection duties).

We do not use your data for marketing, analytics, or advertising purposes.

5. Legal Basis for Processing

We process personal data only when there is a valid legal basis under the General Data Protection Regulation (GDPR).
The legal grounds applicable to our processing are:

• Consent (Article 6(1)(a) GDPR): when you voluntarily submit your information through the contact form or email.
• Legitimate interest (Article 6(1)(f) GDPR): to ensure the proper operation, security, and maintenance of our Website.
• Legal obligation (Article 6(1)(c) GDPR): when we must retain or disclose certain information under Belgian or EU law.

6. Data Retention

We store personal data only for as long as necessary to fulfil the purpose for which it was collected:

• Messages and inquiries are retained for up to 12 months after the last contact, unless further communication is required.
• Technical logs and security data may be retained for a limited period (typically up to 6 months) for diagnostic and security purposes.

After these periods, all data is securely deleted or anonymized.

7. Data Sharing and Transfers

We do not sell, rent, or trade your personal data.
Your information may only be shared in the following limited circumstances:

1. With service providers who host or maintain the Website (e.g., secure web hosting provider located in the EU).
2. When required by law or to comply with a valid legal request from authorities.

Diskabel does not transfer personal data outside the European Economic Area (EEA).

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
These include:

• Secure web hosting within the EU,
• Encrypted communication (HTTPS),
• Access restricted to authorized personnel only,
• Regular system updates and monitoring.

While we take reasonable precautions, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

9. Your Rights (Under GDPR)

As a data subject, you have the following rights regarding your personal data:

• Right of access -- to request a copy of the data we hold about you.
• Right to rectification -- to correct inaccurate or incomplete information.
• Right to erasure -- to request deletion of your personal data where applicable.
• Right to restriction of processing -- to limit how we process your data.
• Right to object -- to object to processing based on legitimate interest.
• Right to data portability -- to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at admin@diskabel.eu.
We may request proof of identity before processing your request.

10. Cookies and Tracking

Our Website uses only essential cookies necessary for its basic functionality and security.
We do not use analytics, advertising, or profiling cookies.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect the correct functioning of the site.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our Website and will include the date of the last revision.

Last updated: October 2025

12. Contact

For any questions, concerns, or data protection requests, please contact us at:

ETS DISKABEL s.a.
Rue Henri Chomé 52
1030 Brussels, Belgium
Email: admin@diskabel.eu